At Clic-Light.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timing: You have 30 days from the date of purchase to initiate a return.
Refund: Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact: To initiate a return, please contact us at firstname.lastname@example.org with your order number and reason for return. Our customer service team will provide you with further instructions.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at email@example.com. We will replace the product or issue a full refund, including shipping costs.
We reserve the right to refuse returns or refunds for any reason, including abuse of our return policy.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at firstname.lastname@example.org.